This privacy policy sets out how "Think Vans.com Limited" uses and protects any information that you give "Think Vans.com Limited" when you use this website. 

"Think Vans.com Limited" is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 

"Think Vans.com Limited" may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2015. 

Who are we

 

We are THINKVANS.COM and can be contacted on the below contact details:

·         Email: staff@thinkvans.com

·         Telephone: 01446 724130

·         Address: Unit 8, Atlantic Point, Atlantic Trading Estate, Barry, CF63 3AA

 

Our Data Protection Officer

 

Our data protection officer can be contacted on the below:

·         Email: andy@thinkvans.com

·         Telephone: 01446 724130

·         Address: Unit 8, Atlantic Point, Atlantic Trading Estate, Barry, CF63 3AA

 

Why do we collect and use your personal information?

 

We collect and use your personal information in order for us to provide you with your chosen vehicle and finance or funding options.

 

We use your personal information to send marketing communications to you about similar products and services that may be of interest to you. We will send our marketing communications to you by email. It is to be noted that you can object to your personal information being used by us to send you marketing information. Each marketing email will also include an unsubscribe link to enable you to opt-out of receiving future marketing communications.

 

What happens if I do not provide my personal information?

 

We need your personal information in order to provide our vehicle finance to you. If we do not collect your personal information we will not be able to provide our services to you.

 

Who will we share your personal information with?

 

We will share your personal information with the corresponding finance companies who will use the information to check your suitability and affordability for your chosen product.

 

We may share your personal information with law enforcement agencies, fraud prevention agencies and regulatory bodies such as the FCA and HMRC when required to do so by law.

 

We may engage the services of professional advisers such as compliance consultants, lawyers and accountants who may be given access to your personal information in order to provide their services to us. We will ensure that your personal information is protected by obtaining a written undertaking of confidentiality from the professional service providers.

 

Transferring your personal information outside Europe

  

We will share your personal information with companies outside Europe in the circumstances that you agree to receive marketing emails from us.

 

We enter into a written contract with the third-party companies that we will share your personal information with and they contractually undertake to protect your personal information.

 

 

How long will we store your personal information?

 

We will store your personal information for up to six years from ceasing to be our client. This is to enable us to refer to our records in the unlikely event that you want to lodge a complaint against us within six years.

 

If you do not exercise your right to object to marketing or unsubscribe to our marketing emails we will store your personal information for marketing purposes until you exercise your right to object or unsubscribe.

 What are your rights in relation to your personal information

 

Right to access

 

You have the right to request copies of the personal information we hold about you at any time.

 

Right to rectification

 

You have the right to request that we correct any inaccurate personal information we hold about you.

 

Right to erasure

 

You have the right to request that we delete your personal information from our records.

 

Please note that we will not be able to delete your personal information whilst we are still providing our services to you. We will be able to delete your personal information once you cancel the service or once the service is completed.

 

Right to restrict processing

 

You have the right to request that we restrict how we use your personal information.

 

Right to object

 

You have the right to object to the collection and use of your personal information at any time.

 

 

Right to data portability

 

You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.

 

Right to withdraw consent

 

You have the right to withdraw your consent for us to use your personal information at any time.

 

How can I exercise my rights in relation to my personal information?

 

You can exercise all of your rights by contacting us on any of the above contact details.

 

How do I lodge a complaint about the use of my personal information?

 

You can lodge a complaint with us directly by contacting us on one of the above contact details.

 

You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO). The ICO are the regulator who makes sure that we use your personal information in a lawful way.

 

You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or calling the ICO on 0303 123 1113.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: 

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@thinkvans.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. 

You may request a copy of any personal information which we hold about you under the Data Protection Act 2018 free of charge. If you would like a copy of the information held on you please email compliance@thinkvans.com or write to: Unit 8, Atlantic Point, Atlantic Trading Estate, Barry, CF63 3AA.  

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.You may also request deletion of any personal information we hold on you by writing to or emailing us, at the above address.